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Forum Discussion
Former Member
2 years agocannot scroll to change password in iPhone 1Password 8 app
I need to change an expired password in another app. 1Password 8 does not recognize the Bank of America page that is prompting for a new password. When I try to edit the 1Password entry to create a n...
1P_Dave
Moderator
2 years ago@runnermule
Thank you for the additional details. So that I can better understand the situation can you create a screen recording of the issue? This will help us investigate further and report the issue to our developers:
Record the screen on your iPhone, iPad, or iPod touch - Apple Support (CA)
Make sure that nothing sensitive is visible in the recording. Please send the recording to support+forum@1Password.com as an attachment. After emailing in, you'll receive a reply from BitBot, our friendly robot assistant with a Support ID that looks something like [#ABC-12345-678]. Post that here, and I'll be able to locate your message and make sure it's gotten to the right place. 🙂
-Dave
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