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Forum Discussion
Former Member
3 years agoCannot use Apple Watch to open 1Password for Mac 8.9.4
Since upgrading to 1Password for Mac 8.9.4 the "Security" preference to unlock the application with Apple Watch has disappeared.
1Password Version: 8.9.4
Extension Version: Not Provided
OS...
1p_jac
1Password Team
3 years agoHey @jdguilty ,
I'm sorry to hear that you're experiencing some issues unlocking 1Password with your Apple Watch on your Mac. Are you still able to unlock your Mac with your Apple Watch? If so, can you try these steps to see if it helps get things up and running for you:
- Disable Apple Watch Unlock in 1Password for Mac (1Password > Preferences > Security > Uncheck "Apple Watch"). (Skip this step if you don't see the option.)
- Disable Apple Watch Unlock for your Mac (In the MacOS menu bar:  > System Preferences > Security and Privacy > Uncheck "Use your Apple Watch to unlock apps and your Mac")
- Turn off your Mac.
- Restart your Apple Watch: Restart your Apple Watch - Apple Support
- Turn on your Mac.
- Enable Apple Watch Unlock for your Mac (In the MacOS menu bar:  > System Preferences > Security and Privacy > Check "Use your Apple Watch to unlock apps and your Mac")
- Enable Apple Watch Unlock in 1Password (1Password > Preferences > Security > Check "Apple Watch").
If that doesn't help, I'd like to ask you to create a diagnostics report from your Mac:
Sending Diagnostics Reports (Mac)
Attach the diagnostics to an email message addressed to support+forum@1password.com
.
With your email please include:
- A link to this thread: https://1password.community/discussion/133540/cannot-use-apple-watch-to-open-1password-for-mac-8-9-4#latest
- Your forum username:
jdguilty
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks!