Signing back into the Community for the first time? You'll need to reset your password to access your account. Find out more.
Forum Discussion
Cannot use Touch ID to unlock new 1Password Safari Extension for iOS or iPadOS
I use an iPhone 8 and iPad Pro 10.5" using the most up to date system and 1Password software. Unfortunately, the new Safari Extension seems extremely buggy and lags.
Most noticeably, when I try t...
Dearest Ben, a plethora of customer support folks have attempted to respond. They are always great but do not grasp problem.
1. I always print out the emergency kit as soon as I change the master PW. Have duplicate copies. Redundancy.
2. This has proved useless.
3. the "best practices" password, way too complicated, last changed on 9/14/21, didn't work. I went there first.
4. I have been with 1 PW for ages, and went thru this rodeo once before.
5. My computer life was perfect, after the Touch ID key board arrived. UNTIL I was suddenly informed that I needed master PW to continue Touch ID
6. IPADPRO still has facial recognition access.
7. The iPhone version worked until about 5 days ago.
8. Fortunately I changed my Apple PW to something memorable.
9. You are all fabulous and.....I am still locked out.
10. I set a a new private account, for which I am now being billed
11. I am unable to move and copy between IOS and OS, even attempting theSIDECAR feature on OS.
12. I am mystified.
13. Hawaii standard time.
14. help, please.
