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AudunSvante's avatar
AudunSvante
Occasional Contributor
3 years ago

Can't connect the app with the browser extension in ubuntu

Ubuntu 22.04 LTS. 1Password for Linux 8.9.4. Have two browsers installed: Firefox and Vivaldi. The problem occurs in both browsers, they do not connect to the desktop app. I need to insert the passwo...
linux
AliH1P's avatar
AliH1P
Icon for 1Password Team rank1Password Team
3 years ago

Hey AudunSvante, thanks for reaching out. I believe there may be two different issues at play here.

Firefox:

Is your Firefox browser the on that's installed by default in Ubuntu 22.04? If that's the case, this default installation is packaged using Snap which sandboxes Firefox and would prevent any browser extensions (like ours) from communicating out to a desktop app like 1Password for Linux. If you're using the default Firefox installation, it would explain the issue you're experiencing.

Vivaldi:

First, I should let you know that Vivaldi isn't one of the browsers for which we officially support browser integration - but you're not out of options. There is still a way to set this up. Here's what to do:

  1. Ensure that browser integration is enabled from Settings → Browser.
  2. Close 1Password completely.
  3. Open a terminal, and run sudo mkdir /etc/1password (if you've done this already, you can skip it).
  4. Run cd /etc/1password.
  5. Run sudo gedit custom_allowed_browsers.
  6. Paste in the appropriate browser code - in this case vivaldi-bin. (ie the binary name)
  7. Save the file.
  8. In the terminal, run sudo chown root:root /etc/1password/custom_allowed_browsers && sudo chmod 755 /etc/1password/custom_allowed_browsers
  9. Run 1Password - it will read the new config file and make the appropriate connections.
  10. Launch your browser!

Let me know if this helps!

Ali