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Forum Discussion
jscarrott
2 years agoNew Contributor
Can't create passkey in app
I saw the announcement that passkey have been released. So I gave it a go having used them on desktop. I'm unable to create passkey in either amazon or WhatsApp 2 of the 3 suggested apps. I simply ge...
1P_Dave
Moderator
12 months agoI'm sorry for the delay in responding. There is a known issue, that our developers are investigating, that you might be running into. So that I can confirm this, I'd like to ask you to create a diagnostics report from your Android device after reproducing the issue one more time:
Sending Diagnostics Reports (Android)
Attach the diagnostics to an email message addressed to support+forum@1password.com
.
With your email please include:
- A link to this thread: https://1password.community/discussion/144778/cant-create-passkey-in-app#latest
- Your forum username:
jscarrott
- Please do not post your diagnostic report to the forum. This is for your privacy and security.
Please send the entire file.
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!
-Dave
ref: dev/core/core#26762