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miguelmanalo's avatar
miguelmanalo
New Contributor
10 months ago

Can't dismiss the "Easily migrate your data" message [Known Issue]

I don't know why this is showing up now. I've been on 1Pass 8 for a long time??


1Password Version: 1Password for Mac 8.10.32 (81032050)
Extension Version: 22300302, on STABLE channel
OS Version: 14.4.1 (23E224)
Browser: Arc

  • finwe's avatar
    finwe
    Super Contributor

    1P_Dave well that was quick! I can confirm that the prompt is gone in the current beta. Thanks for the news and the fix!

  • finwe

    I'm sorry again for the inconvenience. Our developers are currently testing a fix in the beta version of 1Password for Mac. If you'd like to get your hands on the fix quicker then you can switch to the beta version using this guide: Use 1Password beta releases

    Once testing of the fix is complete, it'll be included in the stable version as soon as possible.

    -Dave

  • finwe's avatar
    finwe
    Super Contributor

    Well, it's a bit difficult to disregard a message that cannot be dismissed and furthermore is pinned to the top of the list so it takes up space and cannot even be scrolled away. Anyway, thanks for the info and looking forward to a fix.

  • finwe

    Apologies for the trouble.

    As part of the recent update to 1Password 8 for Mac, we introduced a new way for users to migrate their standalone 1Password 7 data to their 1Password account.

    We are aware that this prompt is being incorrectly displayed to some users who have previously already migrated their data. If all of your data is already in 1Password 8, you can disregard the message to migrate your data.

    While there isn't a way to dismiss the banner at the moment, our developers are looking to provide a fix for this soon.

  • finwe's avatar
    finwe
    Super Contributor

    After update to 8.10.33, an undismissable prompt to migrate 1Password 7 data apeared.

    How can I get rid of it?


    1Password Version: 8.10.33
    Extension Version: n/a
    OS Version: MacOS Sonoma 14.5
    Browser: n/a

  • Hi miguelmanalo - I'm sorry to hear about this. We're currently aware of an issue where some users will see this banner even if they've previously migrated their data at some point in the past. The development team are working on a fix and keeping 1Password up to date will be the best way to ensure that you receive the fix as soon as it's released.

    ref: dev/core/core#29691