Signing back into the Community for the first time? You'll need to reset your password to access your account.  Find out more.

Forum Discussion

System's avatar
System
Super Contributor
7 months ago

Can't enable Touch ID or Apple Watch, the checkbox just turns off immediately

This discussion was created from comments split from: Unlocking 1Password via Touch ID on macOS doesn't work anymore.
macos
1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
7 months ago

Twobelowzero

Thanks for the reply. Try the following:

  1. Close all open web browsers.
  2. Right-click on the 1Password icon at the top of your Mac's screen and then click Quit. Wait until the icon disappears.
  3. Double-click on 1Password from your Mac's Applications folder.
  4. Open your web browser.

If that still doesn't work then make sure that app integration is turned on for 1Password in the app: 1Password > Settings > Browser > Connect with 1Password in the browser.

Let me know how that goes.

-Dave