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PhilipRoy's avatar
PhilipRoy
New Contributor
12 months ago

Can't get my iPhone and iPad login experience to match

I'm trying to understand the difference experience I have using 1P on my iPhone to login to Gmail, compared to a confusing and frustrating experience on my iPad. iPhone When I go to the Gmail l...
ios
1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
12 months ago

Hello PhilipRoy! 👋

I'm sorry that you're seeing different AutoFill behaviour on your iPhone and iPad. On the iPhone and iPad, AutoFill is specifically handled by iOS and 1Password only provides the data for the experience. Whether you see the "Passwords" prompt above your keyboard or the blue button is decided by iOS using its own rules.

That being said, you can have have the "Passwords" prompt always be shown by following these steps on your iPad:

  1. Open and unlock 1Password.
  2. Tap the icon for your account or collection at the top left and choose Settings. (If you’re using an iPad, tap your account or collection at the top of the sidebar.)
  3. Tap AutoFill.
  4. Turn off "Show filling suggestions", keep the other options turned on.

Let me know if that helps. 🙂

-Dave