Can't install safari browser extension

@desdrury glad that things are working well now!

steph_giles I hadn't realised that I needed to install the extension as a seperate install with version 8 of 1Password. All done now and working great thanks 🙏🏼

Hey @desdrury,

Can you let me know if you have installed 1Password for Safari from here: 1Password for Safari on the Mac App Store.

If yes, can you start by opening your Applications folder on your Mac and let me know if you see it here?

Hi,

I'm also missing the Safari extension and using the troubleshooting menu is not restoring it. I've just upgraded to 1Password 8 and am using Ventura 13.2.1. Any ideas?

Thanks.

Hi @Wagnercg80 - Thanks for checking in here and letting us know that solution worked in your case 🙂

We appreciate your continued support of 1Password - Cheers!

Wow! Thank you!! After trying several things including uninstalling other Safari extensions and anti-malware....this worked:

If 1Password is missing from the Safari Extensions preferences list, you can use the 1Password app to restore it.

    Open 1Password for Mac.
    Choose Help > Troubleshooting > Fix Missing Safari Extension from the menu bar.

swift

This is a problem we've only encountered with macOS Monterey – it looks like the underlying problem is solved in macOS Ventura, which will be released in a few days' time. Unfortunately, it's not a bug that we're able to solve as it comes from outside 1Password. Customers who upgrade to macOS Ventura won't need to worry about that bug any more.

For anyone who needs them, the steps in question are shown here:

If 1Password is missing from the Safari Extensions preferences list, you can use the 1Password app to restore it.

1. Open 1Password for Mac.
2. Choose Help > Troubleshooting > Fix Missing Safari Extension from the menu bar.

— from the "If you don’t see 1Password in Safari preferences" section of the article If you don't see the 1Password icon in your browser's toolbar from the 1Password Support website.

OMG!!! This was driving me nuts!!!
Why is that not called out in a banner headline or something?

The fact that there is a "fix" in the Help menu, means someone is well aware of this problem. And it must be a documented problem.

The fix should have been advertised.

boberonicus

I'm glad that you were able to resolve the issue as well, thank you for sharing the resolution steps. 🙂

-Dave

Had the same problem. Fixed it using Tommy's instructions. More explicitly:
* Open the 1password app on the Menu Bar (top right)
* From the top left 1Password menu, select Help,
* then select "Fix Missing Safari Extension"
* 1Password appears on the Safari toolbar, with an exclamation point.
* Click on the just-installed extension
* Select "Always Allow on any web site."