Signing back into the Community for the first time? You'll need to reset your password to access your account.  Find out more.

Forum Discussion

tommy's avatar
tommy
New Contributor
3 years ago

Can't install safari browser extension

Can't install Safari Extension. Followed instructions from "install extension" on. No luck 1Password Version: 8.9.4 Extension Version: ?? OS Version: macOS 12.6 Browser:_ Safari Refe...
browser extension
GreyM1P's avatar
GreyM1P
Icon for 1Password Team rank1Password Team
3 years ago

swift

This is a problem we've only encountered with macOS Monterey – it looks like the underlying problem is solved in macOS Ventura, which will be released in a few days' time. Unfortunately, it's not a bug that we're able to solve as it comes from outside 1Password. Customers who upgrade to macOS Ventura won't need to worry about that bug any more.

For anyone who needs them, the steps in question are shown here:

If 1Password is missing from the Safari Extensions preferences list, you can use the 1Password app to restore it.

  1. Open 1Password for Mac.
  2. Choose Help > Troubleshooting > Fix Missing Safari Extension from the menu bar.

— from the "If you don’t see 1Password in Safari preferences" section of the article If you don't see the 1Password icon in your browser's toolbar from the 1Password Support website.