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Former Member's avatar
Former Member
3 years ago

Can't open 1password version 8, black screen on Windows 10 Version 21H2

I'm using Windows 10 Version 21H2, 1password was working fine yesterday
but when I open it today, it only shows black screen and doesn't let me login
Please help me with this problem

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Windows 10 Version 21H2
Browser:_ Not Provided

windows
  • Former Member's avatar
    Former Member
    3 years ago

    I'm having similar issues since yesterday. I have tried restarting the app, restarting the machine, reinstalling the application and using the reset application. None of these have helped.

    OS version: Windows 10 Version 21H2
    App version: 8.x (unable to check the exact version since the UI does not show up but I have downloaded the latest app as of today)
    Browser: Firefox/Chrome (irrelevant since the desktop app is not rendering)
    Browser extension version: 2.3.7

  • Former Member's avatar
    Former Member
    3 years ago

    for further information I already restart my laptop and reinstall 1password and it still doesn't work