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Forum Discussion
Former Member
3 years agoCan't switch update channel [Switching to prod will still get beta update until next stable update]
When 1PW 8 went GA I went into Preferences | Advanced and switched my release channel to Production. But it doesn't do anything. Not only does the app not immediately switch to the production version, I continue getting beta updates. I've switched back and forth several times and it doesn't seem to do anything.
1Password Version: 8
Extension Version: Not Provided
OS Version: macOS 12.3.1
- 1P_Tommy
Moderator
We do have an issue filed from your reports. I appreciate you flagging this.
ref: dev/core/core#16674
- RichieBNew Contributor
This was on a shared MacBook. What I suspect happened is that my wife launched 1Password while still on the BETA channel. This probably prompted the upgrade to 8.9.4. Then, after I (unsuspectingly) launched 8.9.4 I got switched back to the BETA channel as well.
- RichieBNew Contributor
I also got the 8.9.4 on BETA channel release even though I was on 8.8.0 on Production channel before. Once again I followed the above reset procedure to revert to 8.8.0 on Production channel. Getting a bit tired of this.
- Former Member
Went ahead & followed the steps listed above. That seems to have worked with regards to reverting to the production build.
- Former Member
1P_Tommy considering the above, do you recommend I go through the steps you listed?
- Former Member
I changed channels back when I was on the 8.8 beta build. I set my channel to production then, per your recommendations. Then 8.8 was released. However, I'm still getting the 8.9 beta update prompt, even though my release channel has been "production" for months now.
- 1P_Tommy
Moderator
@chearn5
You cannot change channels until a new release is issued for that channel. For example you cannot change from beta (now) and pull in a production build. You would continue to get beta updates until a (new) production build is released.
My best suggestion would be to remain on beta until the next update. If you are currently on the beta. There have likely been updates that benefit you presently. That said, if you want to try to return to the stable the following may be able to help you.
--
- Make sure you have your Emergency Kit and know your account password. Also, make sure all of your data appears on 1Password.com.
- Open 1Password > Preferences > Advanced -- Release channel -- (select an option) Production, Beta, or Nightly.
- Quit 1Password and all browser for good measure. Right-click 1Password in the menu bar (If it's there) and click Quit.
- Open Finder, and click the Go menu > Go to Folder... In the box that appears, copy and paste the following exactly:
~/Library/Group Containers/2BUA8C4S2C.com.1password/Library/Application Support/1Password/
Press Return.
You'll see a folder called
Data
– right-click on the folder and select Compress "Data".Drag the original
Data
folder to the Trash.Remove the 1Password app from the Applications folder by dragging it to the trash. DO NOT use an app cleaner.
Download a new copy of 1Password and install. Best Password Manager for macOS & Safari
Go through any needed setup.
I've included the steps above regarding the database to help ensure you do not have a newer database type after using the beta. Again, my best recommendation would be to remain on the beta until the next production release.
- Former Member
1P_Tommy So even though I reinstalled with the production version, the app is still prompting me to update to the latest beta. I don't want to do this. How do I fix this?
- 1P_Tommy
Moderator
@chearn5
There is an open issue to look into this. I'm sorry you encountered it. I found myself in the same situation a few days ago. I would like to see this one fixed. I am sure you feel the same. Hopefully, soon!