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mainaccsf's avatar
mainaccsf
New Contributor
12 months ago

Can't use AutoFill from time to time.

Can't use AutoFill from time to time. Google is one of them. But i think until now it was just a problem on my phone (iPhone 15 / iOS 17.4). I can only use the password manager from apple (i obviously don't want that). Is there a solution for that?

1Password Version: 8.10.26
Extension Version: Not Provided
OS Version: iOS 17.4
Browser: Edge

ios
  • 1P_Dave's avatar
    1P_Dave
    Icon for Moderator rankModerator
    12 months ago

    Hello mainaccsf! 👋

    I'm sorry that AutoFill isn't working from time to time. Is this happening inside of a Google app or when you open a Google website in Safari or Edge on your iPhone?

    If it's happening on a website, when tapping on a username or password field in Safari do you see "Passwords" appear above your keyboard? If you don't then I would like you to make sure that you have turned on AutoFill to work with 1Password:

    1. On the Home screen, tap Settings.
    2. Tap Passwords > Password Options.
    3. Turn on AutoFill Passwords and Passkeys.
    4. Select 1Password.

    Then try to fill your login again using this guide: Use 1Password to fill and save on your iPhone and iPad

    If that doesn't work then can you share the name of the app or specific website address of where you're seeing the issue?

    -Dave