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nosillacast's avatar
nosillacast
New Contributor
4 months ago

Certain Passkeys only ask for Apple Passwords

I've saved my Passkey for Google in 1P, but when I go to Google to log in, I get a popup on Safari saying to go to the Apple Passwords app. I've disabled Passwords app in Safari settings (now the tab...
macos
1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
4 months ago

Hello nosillacast! 👋

I'm sorry that you're running into issues when trying to use a passkey to sign in to your Google account. As a start, please update 1Password for Safari to version 8.10.52:

Then, I'd like you to check the following settings in Safari:

  1. Open Safari.
  2. Click on Safari next to the Apple logo  in the menu bar then click Settings.
  3. Click Autofill.
  4. Turn off all four options.

Then in 1Password for Safari:

  1. Right-click on the 1Password icon in your Safari's toolbar and click Settings.
  2. Click Autofill & save.
  3. Make sure that "Offer to save and sign in with passkeys" is turned on.

Let me know if you still see the issue after following these steps.

-Dave