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Forum Discussion
nosillacast
3 months agoNew Contributor
Certain Passkeys only ask for Apple Passwords
I've saved my Passkey for Google in 1P, but when I go to Google to log in, I get a popup on Safari saying to go to the Apple Passwords app. I've disabled Passwords app in Safari settings (now the tab...
1P_Dave
Moderator
3 months agoThank you for the screen recording, that's very helpful. It looks like 1Password is falling back to the system prompt, likely due to an error. So that I can investigate this further, I'd like to ask you to reproduce the issue one more time and then create a diagnostics report from 1Password in your browser:
Sending Diagnostics Reports (browser extension)
Attach the diagnostics to an email message addressed to support+forum@1password.com
.
With your email please include:
- A link to this thread:
https://1password.community/discussion/149012/certain-passkeys-only-ask-for-apple-passwords#latest
- Your forum username:
nosillacast
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!
-Dave