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Forum Discussion

Former Member's avatar
Former Member
2 years ago

Certain passwords not showing up in iOS autofil shortcut, but are there in 1password app

I have iOS password autofill working fine, but certain passwords in my vault just never show up in the iOS autofill 1Password screen. I've check the public/private vaults, but that doesn't seem to ...
ios
1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
2 years ago

@RobStirling

Thank you for the reply. Can you double-check the following:

  1. On the Home screen, tap Settings.
  2. Tap Passwords > Password Options.
  3. Turn on AutoFill Passwords.
  4. Select 1Password.
  5. Make sure that any other password manager (such as Keychain) is deselected.

Then try to fill your login again using this guide: Use 1Password to fill and save on your iPhone and iPad

If that still doesn't work then I'd like to dig into this deeper. Please send an email to support+forum@1Password.com with the following information:

After emailing in, you'll receive a reply from BitBot, our friendly robot assistant with a Support ID that looks something like [#ABC-12345-678]. Post that here, and I'll be able to locate it and send you further instructions. 🙂

-Dave

ref: dev/core/core#17121