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Forum Discussion
Former Member
3 years agoChrome 1Password not opening on Chrome until I unlock on Mac
Recently Chrome has taken extra long to open 1Password, and now it seems to hang until I open the local app on my Mac. After I have unlocked on Mac, then the 1Password extension in Chrome is open and...
1P_Dave
Moderator
3 years ago@roostercrab
Thank you for the reply. Can you restart your Mac and reproduce the issue one more time. Then, I'd like to ask you to create a diagnostics report from your Mac:
Sending Diagnostics Reports (Mac)
Attach the diagnostics to an email message addressed to support+forum@1password.com
.
With your email please include:
- A link to this thread: https://1password.community/discussion/127792/chrome-1password-not-opening-on-chrome-until-i-unlock-on-mac
- Your forum username:
roostercrab
- Please do not post your diagnostic report to the forum. This is for your privacy and security.
The report will be in zip format. Please send the entire file.
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!