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Forum Discussion
snozdop
11 months agoRegular Contributor
Console error: "Retrieving "b5x-stateful-inline-icon" flag errored: timed out" [Fixed in the beta]
Using Safari Extension v2.22.1 (22200103) beta I get the following console error on every page load from the injected.js
:
Retrieving "b5x-stateful-inline-icon" flag errored: timed out - falling back
clicking the error highlights line 19578 of injected.js
1Password Version: 8.10.30
Extension Version: 2.22.1
OS Version: macOS 14.4
Browser: Safari 17.4
- RoenfeldtOccasional Contributor
I am aware of the fact that the dev team are working hard on fixing this issue, but I would appreciate an update on their progress, or at least an estimate on how long this is going to take until it gets fixed, because I'm a web developer, and this annoying error message keeps on polluting my browsers' consoles, even on the very well optimized local projects I'm working on, thus heavily disrupting my workflow. Thank you!
- 1P_DaveModerator
I'm sorry for the noise and for disruption to your workflows. A fix is being tested in the nightly version of 1Password in the browser and the team hopes to release the fix to the beta and stable versions as soon as possible.
-Dave
- thijsNew Contributor
How long will this take? It's very annoying and it shouldn't take a month to prevent something from loading that appears to be missing anyway...
- mattbeckNew Contributor
This is getting seriously old. There's no reason for an issue like this to take so long to get fixed. Come on guys!
- 1P_DaveModerator
A fix is being tested in the nightly version of 1Password in the browser. If you're using Chrome, and want to take advantage of the fix right away, then you can switch to the nightly: 1Password Nightly – Password Manager
I've let our development know that you're eager to see the fix make it to the stable version as soon as possible. I'm sorry for the inconvenience that the noise is causing.
-Dave
- 1P_DaveModerator
There isn't a nightly version of 1Password for Firefox available. However, the team is working to get a beta with the fix released as soon as possible.
For anyone worried about the issue, there shouldn't be any observable impact except for that log line, so there's no need to worry if you're seeing this error. I do understand how the repeated message can be inconvenient to developers and I'm sorry again for the noise.
-Dave
- prathersNew Contributor
I'm amazed by the number of people complaining about this.
For anyone worried about the issue, there shouldn't be any observable impact except for that log line, so there's no need to worry if you're seeing this error. I do understand how the repeated message can be inconvenient to developers and I'm sorry again for the noise.
Does anyone give the devs a chance? Or read the posts above their own?
- kwyldNew Contributor
Big +1 for mmaass 's message here.
While to us developers an issue retrieving an icon is assumed to be trivial and non-security related, it doesn't sound trivial at all to other users or recipients of screenshots to say "Oh that's just a little error from 1PASSWORD, a security tool, nothing to see there."Looks like this is solved in the latest beta? Any ETA on releasing a patch version?
Thanks! - kwyldNew Contributor
prathers :
I'm amazed by the number of people complaining about this.
Does anyone give the devs a chance? Or read the posts above their own?When it comes to support for a widely used piece of software, things are often prioritized based on user satisfaction. User dissatisfaction == less $$$. Without evidence of dis/satisfaction, it's a guess.
While ultimately this is a trivial bug (a missing icon), this thread is abundant evidence that the way the error presents is interrupting 1P's customers' work in various ways. What may have, at first, been considered a low-priority bug now has all this evidence 1P Support can bring to 1P Devs to boost its priority.
On one hand, I understand your call for "giving the devs a chance". Though, many of us here are kindly requesting updates on this.
On the other hand, 1Password is a security tool, and a bug that presents as an error being left this long, especially one that appears to require a simple fix (reference the icon properly), is not a good look for a security tool. Errors in password management software, no matter how trivial they may be or appear, are anxiety-inducing, and validly IMO.
- 1P_DaveModerator
mmaass, kwyld, nciiis, dilenio
I'm sorry that the issue is affecting your workflows, our team is aware of the impact to customers and a fix has been developed and is currently being tested before it's included in a future update to the stable version of 1Password in the browser.
If you're willing, please try the beta version and let me know if you still see the issue there: Install a beta release of the 1Password browser extension
-Dave