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fort's avatar
fort
New Contributor
3 years ago

Copy not working in v7.6.9 for iOS/iPadOS Safari extensions

For many months now (and several updates of 1Password on my mobile devices), it's been impossible to copy values from items. In other words, if I tap any field in an item and then tap Copy, my clipboard stays empty and I'm unable to use the value I need to copy. The only way to copy the value I need is to open the 1Password app and get it from there.

Is this a known issue and is there a fix? Thanks.

1Password Version: 7.6.9
Extension Version: Not Provided
OS Version: iPadOS 15.5
Browser:_ Safari

ios
  • 1P_Dave's avatar
    1P_Dave
    Icon for Moderator rankModerator
    3 years ago

    fort

    I'm happy to hear that the steps in my post resolved the issue for you. 😊

  • 1P_Dave's avatar
    1P_Dave
    Icon for Moderator rankModerator
    3 years ago

    Hello fort! 👋

    I'm sorry that you're running into trouble copying passwords from 1Password in Safari. The issue seems to be that the copy function permissions get confused after an update, our team is working with Apple to try to improve this situation. Can you try following these steps to see if we can get copying working again?

    1. Open the Settings app.
    2. Tap Safari.
    3. Tap Extensions.
    4. Tap 1Password.
    5. Tap Other Websites.
    6. Tap/select Ask.
    7. Switch back to Safari (the app).
    8. Tap the aA / puzzle piece icon.
    9. Tap 1Password.
    10. Tap Allow.

    At that point you should be able to copy info from within the 1Password extension. Let me know how it goes. 🙂

    ref: dev/core/core#9820