Signing back into the Community for the first time? You'll need to reset your password to access your account.  Find out more.

Forum Discussion

p666's avatar
p666
New Contributor
5 months ago

Cross-device passkeys broken

I'm unable to sign into my AWS account as cross-device passkey (via QR) doesn't work. Here's breakdown of what happens: - use console.aws.amazon.com (in Safari, Chrome or Firefox) to sign into ro...
ios
1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
5 months ago

p666

Thanks for the reply. It looks like you're running into a known issue that we've recently opened an internal work item for with our development team. Can you answer two more questions so that I can verify that you're running into this issue:

  1. Did you save the passkey for multi-factor authentication (MFA) for AWS?
  2. Do you have the 1Password extension installed in Firefox on your Mac? If you do then do you see the 1Password prompt appear when AWS asks for your passkey in Firefox (not Safari):

-Dave

ref: dev/core/core#24307
ref: dev/core/core#33848