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Forum Discussion
Custom browser support removed?
I've been trying out Zen Browser as a replacement for Arc, but the biggest hurdle I'm facing is the less then ideal 1Password integration. I get the "Integration status: Connection problem" error, ...
Former Member
I'm sorry that you're not seeing the option, that definitely isn't right. I recommend that you reset the 1Password for Mac app:
🚨 Before proceeding, make sure that you have a copy of your Emergency Kit, that you know your account password, and that you're signed into 1Password on another device.
- Reset the 1Password app: How to reset the 1Password app on a specific device
- Add your 1Password account back to the 1Password app: How to add your 1Password account to the apps
- Follow the prompts to setup 1Password and configure any settings that you had configured before.
Then follow the steps in my previous post to add an unsupported browser to 1Password for Mac. Let me know if that still doesn't work.-Dave
Hi Dave,
Sorry, I'm not seeing the option you describe. Here's what I see:
I even tried switching to the latest 1Password Beta for Mac - 8.10.68 (81068012) which is what I'm showing in the screenshot above.
What am I doing wrong?
1P_Dave
Moderator
ModeratorFormer Member
I'm sorry that you're not seeing the option, that definitely isn't right. I recommend that you reset the 1Password for Mac app:
🚨 Before proceeding, make sure that you have a copy of your Emergency Kit, that you know your account password, and that you're signed into 1Password on another device.
- Reset the 1Password app: How to reset the 1Password app on a specific device
- Add your 1Password account back to the 1Password app: How to add your 1Password account to the apps
- Follow the prompts to setup 1Password and configure any settings that you had configured before.
Then follow the steps in my previous post to add an unsupported browser to 1Password for Mac. Let me know if that still doesn't work.
-Dave
Thanks Dave, resetting 1Password did fix the issue.
I'm not sure how my app got into that state, but I'm glad to have it resolved. Thanks for your help.
- 1P_Dave
I'm happy that resetting the app resolved the issue. 🙂
-Dave
