Deeply disappointed with the switch to Electron

Before you become very sad about the decision, I suggest to try the new app and compare it with the "native" 1Password 7. I think you will immediately see how much better 1Password 8 is compared to the predecessor.

roustem I tried it, and honestly couldn't see anything better about v8. It just doesn't look at home on macOS at all. Doesn't feel like a Mac app, doesn't look like one and doesn't work like one. Many standard macOS UI/UX features are missing, janky or just plain wrong. Memory usage is approaching double on my system. The Safari extension install is unintuitive and doesn't work on Catalina, and is vastly more memory hungry than the previous one. You've also removed or completely changed some well-loved features.

Unless the version you're using internally is vastly different to what's been released publicly, I just can't image how you think this is in any way "better".

You seem to have completely forgotten your Mac roots, what a Mac UX is and why Mac users choose to be Mac users. I'm really sad and angry about this after being a customer for 12 years. The prospect of finding an alternative isn't something I'm looking forward to but I won't continue paying for a poor web-app, no matter how good/fast the back-end. It's the front-end I see and use hundreds of times a day.

I never was a fan of the 1PW 7 design because it looked too much like it would be Electron - seeing the real thing with v8 is like my worst nightmares comes true.

Using v8 feels like using a Website and it's obvious that having something that works and looks the same cross-platform is the focus. I feels like nobody thought of even trying to be a good citizen on the platform and that's something I didn't expect from 1PW. Having an other unpatched instance of Chrome running that I didn't ask for the last thing I needed.

Examples: All menus are just horrible. Seems like nobody tried to scroll through the list of items either...

It's the least of the problems but memory usage has doubled as one might have expected...

Please reconsider what you've done here. It's probably too late for v8 but please promise us to fix this asap and keep v7 alive until there is a real native app again. And please do so fast - you're about to loose an other user otherwise.

I think the team has completely lost their mind. And it's probably too late to change anything. I am pessimistic about the future of 1Password.
Moving to Electron + no standalone licenses basically kills all my reasons for staying with 1Password and I am not alone. I think the team needs to understand that there are many choices in the market right now. I don't want to name them, but you guys do know. You guys are not competing in a vacuum, and there is basically no barrier. The only reason I choose 1Password is it has a nice native app. Besides that, I don't see any edge compared to other password managers.

Now the native app is gone. The standalone licenses are gone. It's time to leave.

I've been using 1Password for like 10 years now, and been a vocal supporter of it. But with the switch to Electron and subscription only pricing, you just lost a customer. Several actually, I'll be getting my whole family to switch as well. This is honestly a sad day, since I've genuinely loved 1Password until now, and switching to something else is going to suck.

I’ve tried it. It’s just… bad. I don’t see how putting app settings in an Electron modal is somehow a better experience for Mac users. The sidebar cannot be collapsed. Resizing windows causes glitches to appear with the window background colour. And the memory usage is ridiculous.

The keyboard shortcut changes are also totally bewildering. You’ve established a standard keyboard shortcut for years and it makes no sense to change it, and it can't be edited (although I assume this will change with a future build).

If 1Password was the only app on my system that ran in Electron this wouldn't be so bad, but since many apps switched to (or launched) using web technologies this 1Password change just compounds the issue.

If you are a Mac user that wants to use the best apps then you know Electron apps aren’t them. What a waste of a good product and disappointing to see the once-great Mac app company fade into sunset for b2b bloat ware.

I understand where you are coming from, I am a Mac user myself and I want to use the best apps.

I mentioned this on Twitter earlier today, we developed both Electron/ReactJS and SwiftUI frontends for 1Password internally. It the end, we found that we could provide better user experience with the ReactJS frontend and we can do that faster.

Before you become very sad about the decision, I suggest to try the new app and compare it with the "native" 1Password 7. I think you will immediately see how much better 1Password 8 is compared to the predecessor. Try item editing, and it would be enough to convince you.

Yes, this is very disappointing. I maintain an Electron-free system because I don't want my Mac being bogged down with all the resources those apps use. Some 'apps' (like Slack) I create with Unite so that I at least have an efficient engine behind them. I guess I'll keep using 1Password 7 for as long as it works, and then either use Keychain or look for something else. 😔

I agree 100%. It's very disappointing that this is the path they was chosen. Unfortunately, that means after being a longtime user and advocate, I have to start searching for a replacement. Electron is horrible and will no doubt be a step backwards for 1password.