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Forum Discussion
Desktop app and extension don't integrate
This discussion was created from comments split from: 1Password isn't working with macOS Sonoma 14.2 (beta).
1P_Dave
Moderator
ModeratorThank you for the detailed reply, it sounds like you're running into a slightly different issue so I've split your comments into a new thread.
The next time that the issue occurs, before using the workaround, I'd like to ask you to send in some logs so that we can investigate further:
- The extension console log: https://support.1password.com/cs/extension-console-log/
- A diagnostics report: https://support.1password.com/diagnostics/
Attach both files to an email message addressed to support+forum@1password.com.
With your email please include:
- A link to this thread: https://1password.community/discussion/143556/desktop-app-and-extension-dont-integrate
- Your forum username: instanttim
- Please do not post your diagnostic report to the forum. This is for your privacy and security.
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!
-Dave
