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thedean's avatar
thedean
Contributor
4 years ago

Difficulty changing passwords in iOS apps

I have been changing passwords on my Mac for months without any difficulty. When I go to the change password page, 1Password for the Mac automatically fills in the current password field, and when I...
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1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
4 years ago

Hello thedean! 👋

I'm sorry that you're having trouble changing passwords on iOS. 1Password relies on iOS Password AutoFill to save and fill passwords into iOS apps and so has to work around the limitations of Password AutoFill. If you're changing a password on a website in Safari on iOS (and not another iOS app) then the new 1Password for Safari offers a similar workflow to what you're used to on the Mac: Get to know 1Password for Safari on your iPhone or iPad

When changing a password in other iOS apps using Password AutoFill you can follow these steps:

Step 1: Sign in to your account

Open the app where you want to change your password, then find the “change password” page.

If the app asks for your current password, tap your username above the keyboard. If you have more than one Login for the website, tap the key icon to choose a different one.

Step 2: Create your new password

To create a strong password:

  1. Open and unlock the main 1Password app (not the restricted version invoked through Password AutoFill).
  2. Select your Login item for the website and tap Edit.
  3. Tap the gear wheel in the password field. If the app requires symbols, numbers, or a certain number of characters, adjust the settings. Then tap Done.
  4. Tap the password field and choose Copy.
  5. In the app whose password you're changing, paste your new password where the app asks for it.
  6. Finish changing your password on the app.

I hope that helps. :)