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Former Member's avatar
Former Member
3 years ago

Disappointed

Really disappointed in latest update. I never get 1Password to show up on my iPhone to populate passwords. Used to be 95% of time with last version

ios
  • GreyM1P's avatar
    GreyM1P
    Icon for 1Password Team rank1Password Team
    3 years ago

    Hi there @justinmblue

    Because 1Password 8 is a whole new app, you'll need to make sure that your iPhone is set to use 1Password 8 as its autofill provider. Here's what to do:

    1. Open the Settings app.
    2. Tap Passwords > Password Options.
    3. Make sure that:
    4. AutoFill Passwords is turned on
    5. 1Password is checked
    6. all others, especially Keychain, are unchecked.

    Then, when you tap a Password field in an app, you should see the "šŸ”‘ Passwords" button on the keyboard, allowing you to choose an item from 1Password to autofill.

    ā˜ž You can test autofill here: https://fill.dev/form/login-simple ā€“ tap the Password field and, if it's working properly, you'll see the "šŸ”‘ Passwords" button on the keyboard. Tap the "šŸ”‘ Passwords" button and unlock 1Password if required. It will show "No Logins Found", which is to be expected for this test website.

    Give that a try and let me know how you get on. I'll be here if you need further help. :)

    ā€” Grey