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Forum Discussion
WorldIRC
3 years agoNew Contributor
Does anyone's Safari Extension ever "stop working" until Safari is force closed / restarted?
Hi All,
Occasionally, the Safari Extension will basically stop working until I force close Safari and re-open it. I've had this happen on both v7 and v8 of 1Password, and on iOS 15 as well as iOS...
1P_Dave
Moderator
3 years agoThank you for the reply. I'd like to ask you to create a diagnostics report from your iOS device:
Sending Diagnostics Reports (iOS)
Attach the diagnostics to an email message addressed to support+forum@1password.com
.
With your email please include:
- A link to this thread: https://1password.community/discussion/comment/663289/#Comment_663289
- Your forum username:
WorldIRC
- Please do not post your diagnostic report to the forum. This is for your privacy and security.
The report will be in zip format. Please send the entire file.
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!