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New Contributor

3 years ago

Editing image/thumbnail for item not working

Dear readers, I noticed that when I change an image/thumbnail for an item on the new 1Password 8 on macOS, it is not working e.g. the new image is not showing/saving. 1Password Version: 8.9...

macos

andrew_l_1P

1Password Team

3 years ago

Hi JLafranca,

Sorry to hear editing item icons isn't behaving as expected. Can you tell me if you see any error messages when trying to save changes?

I'd also be interested to know if trying to change an icon on 1Password.com produces better results.

Let me know and we'll go from there. 🙂

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image/thumbnail for item not working","id":"message:96799","revisionNum":1,"repliesCount":1,"author":{"__ref":"User:user:14689"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:1password"},"conversation":{"__ref":"Conversation:conversation:96799"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:96799"},"body@stripHtml({\"truncateLength\":200})":" Dear readers, \n\n I noticed that when I change an image/thumbnail for an item on the new 1Password 8 on macOS, it is not working e.g. the new image is not showing/saving. \n\n \n\n 1Password Version: 8.9...","body@stringLength":"346","rawBody":"

Dear readers,

\n\n

I noticed that when I change an image/thumbnail for an item on the new 1Password 8 on macOS, it is not working e.g. the new image is not showing/saving.

\n\n

1Password Version: 8.9.11
\nExtension Version: Not Provided
\nOS Version: macOS 13.1
\nBrowser:_ Not Provided

\n","kudosSumWeight":0,"postTime":"2022-12-25T04:05:01.000-08:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuM3wyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:macos","text":"macos","time":"2025-01-27T11:38:42.471-08:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:96799_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":54},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[{"__typename":"CustomStringField","name":"smartconx_source_identifier","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_message_origin","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_share_messages","stringValue":""}],"body":"

Dear readers,

\n\n

I noticed that when I change an image/thumbnail for an item on the new 1Password 8 on macOS, it is not working e.g. the new image is not showing/saving.

\n\n

1Password Version: 8.9.11
\nExtension Version: Not Provided
\nOS Version: macOS 13.1
\nBrowser:_ Not Provided

"},"Conversation:conversation:96799":{"__typename":"Conversation","id":"conversation:96799","solved":false,"topic":{"__ref":"ForumTopicMessage:message:96799"},"lastPostingActivityTime":"2022-12-27T15:04:45.000-08:00","lastPostTime":"2022-12-27T15:04:45.000-08:00","unreadReplyCount":1,"isSubscribed":false},"ModerationData:moderation_data:96799":{"__typename":"ModerationData","id":"moderation_data:96799","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:96799_1":{"__typename":"Revision","id":"revision:96799_1","lastEditTime":"2022-12-25T04:05:01.000-08:00"},"ForumReplyMessage:message:96800":{"__typename":"ForumReplyMessage","id":"message:96800","conversation":{"__ref":"Conversation:conversation:96799"},"author":{"__ref":"User:user:16796"},"revisionNum":1,"uid":96800,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"subject":"Re: Editing image/thumbnail for item not working","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:96800"},"parent":{"__ref":"ForumTopicMessage:message:96799"},"body":"

Hi JLafranca,

\n\n

Sorry to hear editing item icons isn't behaving as expected. Can you tell me if you see any error messages when trying to save changes?

\n\n

I'd also be interested to know if trying to change an icon on 1Password.com produces better results.

\n\n

Let me know and we'll go from there. 🙂

","body@stringLength":"599","rawBody":"

Hi ,

\n\n

Sorry to hear editing item icons isn't behaving as expected. Can you tell me if you see any error messages when trying to save changes?

\n\n

I'd also be interested to know if trying to change an icon on 1Password.com produces better results.

\n\n

Let me know and we'll go from there. 🙂

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Forum Discussion

Editing image/thumbnail for item not working

Please update the Windows Tray Icon

New item login field already populated

1Password on IPhone X : iOS16

1Password asking for permission to sell our data

"All Items" Icon Looks Different on Android App vs Desktop/Web – Is It Just Me?