Electron

roustem I have watched the video and tried the new App. Given the amount of backlash, I am clearly not alone in my feelings. I don't think the advances in backend and the claimed advantages are worth the sacrifice in going with Electron. Its a fundamental issue, that whilst I am sure you are hearing us there's a difference between hearing and actually appreciating what we are saying.

Can you release the front end that has the SwiftUI for a limited number of people to test? I'd prefer that, even if in your opinion it isn't as good?

roustem i admit that I did not watch the video, but I did spend time with the app and all the concerns that other people have mentioned (sluggish interactions, 3x memory usage compared to v7 using Edge, menus and windows that aren’t native to the OS). None of those things can be addressed because that’s a problem with Electron.

@stylefrybread The one thing I will say is that the new App is not slow, its a resource hog, but it is fast to use.

@stylefrybread The Touch ID should be available if you are running the latest browser extension and have the browser integration enabled in 1Password Preferences. Are you using Safari or a different browser?

Re: slow and clunky. Would love to learn more about it, where does it happen?

Disagree. I'm running on an M1. Clicking on the browser extension in the Safari toolbar, it can take several seconds to load for me. And everything just feels off.

Thanks for the quick response roustem. Yeah, I noticed it when clicking on the browser extension, as mentioned in my last comment. I did not see a Touch ID prompt in browser, only when I opened the main app (and even then I had to activate Touch ID first). 1Password 7 is everything I need. I only loaded the early access to see what direction 1Password was going in and because I want to be able to unlock 1Password with my external Touch ID keyboard while in clamshell mode. Not impressed so far.

@stylefrybread What macOS/Safari version are you running? I believe there was a bug that was causing the performance issues in the extension popup. It should be fixed in the newer versions.

Nothing to add that hasn’t been said, but record another longtime customer as very unhappy. I detest Electron apps for all the frustrating little things they do wrong, and especially when they use “generic” UI elements to be cross-platform instead of the native controls. I’ve evangelized for 1P for years and now I have to consider whether it’s worth the pain to migrate my whole family, including elderly parents, to something else. As other have said, it’s not like 1P is cheap for what it does. Serious productivity apps cost less, and this is a utility.

Sometime you have to realize you screwed up and took the easy way out. Do the work to make the native app do what you want it to do. We’ll wait. So will your VCs.

@jweitzman i wonder if the investors were made aware that this would cause backlash prior to them investing. With the way they tried to hide it to the end-users, did they try to hide it from the investors as well?

@jweitzman out of curiosity, how much time did you spend running the new 1Password 8 app before you made this conclusion?