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dyqik's avatar
dyqik
New Contributor
2 years ago

Exception Breakpoint reached

Whenever I try to install or open 1password, I get an error saying that Exception breakpoint has been reached (0x80000003). This occurs with the old installed version, with a freshly downloaded inst...
windows
ag_mike_d's avatar
ag_mike_d
Icon for 1Password Team rank1Password Team
2 years ago

Hello dyqik,

I'm sorry that you've encountered this breakpoint error with 1Password for Windows.

This is a known issue that the team has been looking into and I've included your report there. We've had some luck with customers trying the nightly version of 1Password. I appreciate you letting us know this hasn't helped.

After receiving this error message, are you still able to use 1Password or does it crash and not allow you to proceed? If you are able to access the app still, do you continue to experience this issue after disabling Hardware Acceleration:
1. Select â‹® > Settings (or Ctrl + Comma (,)).
2. Select the Advanced tab.
3. Uncheck "Use Hardware Acceleration".

If that didn't help, or you are unable to access 1Password 8 for Windows at all, Could you let us know if you have any luck with 1Password 7? If you could test this for us, you first need to uninstall version 8 before installing 7:
* 1Password 7 for Windows - Download

I'm looking forward to your reply.

ref: dev/core/core#16275