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Forum Discussion

DalikVee's avatar
DalikVee
Occasional Contributor
2 years ago

Face ID failing and unreliable after update

Apologies if this issue has already been discussed elsewhere but the latest update to 1Password for iOS has introduced a bug where the first Face ID scan will fail when invoking 1P through Password A...
ios
1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
2 years ago

lsibilla and @William1P

I'm sorry that you're both also affected, our developers are working on a fix which we hope to release soon. For the time being, when Face ID fails, tapping on the Face ID icon and then using Face ID a second time will allow you to unlock 1Password.

I've added both of your reports to the internal work item open for the issue.

-Dave

ref: dev/core/core#24740