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Forum Discussion

DalikVee's avatar
DalikVee
Occasional Contributor
2 years ago

Face ID failing and unreliable after update

Apologies if this issue has already been discussed elsewhere but the latest update to 1Password for iOS has introduced a bug where the first Face ID scan will fail when invoking 1P through Password A...
ios
1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
2 years ago

parthp and jaycray

I'm sorry that you're both also running into the issue. We're currently testing a fix in the beta version. As soon as testing is complete, and we've verified that there are no issues with the fix, it will be included in an update to the stable app.

For now, tapping on the Face ID icon and then using Face ID a second time will allow you to unlock 1Password if Face ID fails the first time.

-Dave