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Forum Discussion

DalikVee's avatar
DalikVee
Occasional Contributor
2 years ago

Face ID failing and unreliable after update

Apologies if this issue has already been discussed elsewhere but the latest update to 1Password for iOS has introduced a bug where the first Face ID scan will fail when invoking 1P through Password A...
ios
356racecar's avatar
356racecar
New Contributor
2 years ago

I’m unsure if this is still an issue for all, but I went to the Settings->Passwords (in iOS) and when doing so, was prompted to use my passcode for iCloud passwords instead of facial recognition. I entered my passcode as instructed and iCloud passwords then worked with facial recognition.

I then went back to 1Password and the facial recognition was working again.