Face ID Not Working [Fixed. Please see the approved answer for details.]

As I mentioned earlier I replied back to Dave-1P Happy New Year email. I got, what I think is a weak reply, in quotes:
“Hi Steven,

Thank you for contacting us here at 1Password Support. My name is Jac, and Dave has passed over your email to me to help you further today.

We're aware of the issues with unlocking 1Password 8 with Face ID or Touch ID and our development team are currently investigating and working towards a fix to be released on the App Store. We hope to have this fix released in a future version of 1Password very soon, and we thank you for your patience with us as the team have been working on this.”

I replied with:
“Jac, thanks for getting back to me.

I know the team is working on this but there is few and far between staff members commenting on the community forum (cf). This is suggestion: post on the forum what you said above, but please be a little more targeted with when you expect the work to be done.

If this is a global issue, which I believe is the case, start a “sticky” post at the top of the forum where you identify the issue as known and provide regular updates. Also send everyone who has posted on the thread a link to the top tier post. I would furthermore wrap all of the similar threads where face, fingerprint and other automated logins produce the same results, 1pw asks for master password multiple times to access the app.”

If you think this type of response from 1PW would help please just comment on this thread.