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Forum Discussion

Former Member's avatar
Former Member
3 years ago

Face ID Not Working [Fixed. Please see the approved answer for details.]

. I have upgraded to 1Password 8 for Mac. Yesterday I had to re-set my iPhone settings and since then I cannot use Face ID to open 1Password. I have re-installed the 1Password ...
ios
Former Member's avatar
Former Member
3 years ago

I've been having an issue with 1Password not unlocking with FaceID ever since I updated to iOS 16.2 on my iPhone 12. 1Password opens, the FaceID window pops up, I get a green check mark, then 1Password shakes and requires my password.

I've tried resetting FaceID, I'm not using any alternate appearances, and I'm not sure what else to do -- but I do know that typing in my master password over and over again is getting really old...

1Password Version: 8.9.7
Extension Version: Not Provided
OS Version: iOS 16.2
Browser:_ Not Provided