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Forum Discussion
Former Member
3 years agoFace ID Not Working [Fixed. Please see the approved answer for details.]
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I have upgraded to 1Password 8 for Mac. Yesterday I had to re-set my iPhone settings and since then I cannot use Face ID to open 1Password. I have re-installed the 1Password ...
Former Member
3 years agoHi team
I Reset all my 14 Pro phone settings this was due to system glitches not remembering settings ... However, since then 1Password wont unlock with FaceID and I have to enter my password every time.
I've gone as far as deleting 1P and turning off and on FaceID settings - but still the problem persists - if I check my settings - FaceID in 1Password is enabled ...
Then when I try to use FaceID - i see the iOS system big green tick at the top of the screen - but then 1Password has an error 'that didn't work - check your password and try again'
Help please :)
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