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Forum Discussion

Former Member's avatar
Former Member
3 years ago

Face ID Not Working [Fixed. Please see the approved answer for details.]

. I have upgraded to 1Password 8 for Mac. Yesterday I had to re-set my iPhone settings and since then I cannot use Face ID to open 1Password. I have re-installed the 1Password ...
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Former Member's avatar
Former Member
3 years ago

I used 1Password with iPad Pro 2022 and iOS 16.3. It worked fine with face-id. Then I had an issue with connecting a headphone to the USB-C connection and it was suggested to me to wipe all settings of the iPad. Then face-id did not work anymore whatever I tried. Thanks to a community member I reinstalled 1Password7 from my purchases and face-ID worked again! I have no explanation for this.