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Forum Discussion
Face ID Not Working [Fixed. Please see the approved answer for details.]
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I have upgraded to 1Password 8 for Mac. Yesterday I had to re-set my iPhone settings and since then I cannot use Face ID to open 1Password. I have re-installed the 1Password ...
@Gingered I'd argue we're actually paying to be beta testers since we're still paying our monthly subscription fee.
I'm not sure if it's hubris, incompetence or just obliviousness, but AgileBits just doesn't seem to comprehend how frustrating the entire Password 8 experience has been, and how many bridges have been burned and much trust has been lost as a result.
At this point a simple update, no matter how many issues it fixes or features it brings back (as the vast majority of features being espoused in this upcoming update are features that were missing when compared to 1P7) won't be enough to rebuild the trust b/W AB and its customers. Truly, the only thing that could even start to fix these issues would be an apology from the 1P developers (and especially dteare who has been straight up rude when it comes to 1P8 issues). However, based on 1P_PeterG's post (and the blog he links to), the developers are still blind to how much they've f***ed up.
