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Forum Discussion
Face ID Not Working [Fixed. Please see the approved answer for details.]
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I have upgraded to 1Password 8 for Mac. Yesterday I had to re-set my iPhone settings and since then I cannot use Face ID to open 1Password. I have re-installed the 1Password ...
Same issue here. Had to reset settings on iPhone because I no longer knew the encrypted iOS backup for Mac. Only way to reset that backup password was to do an iPhone "All Settings" reset, but then that somehow broke 1Password 8's ability to use Face ID. I did restore my iPhone from iCloud and got 1Password 8's Face ID working again, but then it relocked up my encrypted backup on the Mac again with the password I don't know.
So I'm in an endless loop of which thing I want broken. I'm hoping 1Password finds a fix for this. The 1Password app is unusable on the iPhone without Face ID authentication! Like others, I have tried to reset everything.
The Apple App Store allowed me to still download 1Password 7, and now my Face ID works just fine again. I guess until there is a true patch for 1Password 8, I won't be using that version of the app.
