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Forum Discussion
Face ID Not Working [Fixed. Please see the approved answer for details.]
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I have upgraded to 1Password 8 for Mac. Yesterday I had to re-set my iPhone settings and since then I cannot use Face ID to open 1Password. I have re-installed the 1Password ...
@YourNameHereX - Settings -> Face ID & Passcode -> Select "Other Apps" from the USE FACE ID FOR: section. 1Password is likely the top entry on the Other Apps page. See if that isn't flagged off.
If so, turn it on, to enable Face ID. Now when you open 1Password and log in, you should see Face ID not locked out in settings. I'm pretty confident that this won't fix the issues with Face ID working but 1P not unlocking, but you may need this step for the fix to work for you, when it comes out anyway. (also doesn't hurt to try. ;) Good Luck!
