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Forum Discussion
Face ID Not Working [Fixed. Please see the approved answer for details.]
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I have upgraded to 1Password 8 for Mac. Yesterday I had to re-set my iPhone settings and since then I cannot use Face ID to open 1Password. I have re-installed the 1Password ...
1P_Dave
Moderator
Moderator
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Hello folks,
I have some very happy news to share: we've released a new update which fixes an issue with using Face ID to unlock 1Password on the iPhone and iPad. You can find complete release notes about version 8.10.0 on our website: 1Password Releases
Your iPhone or iPad will update 1Password automatically if automatic updates are turned on; otherwise, open the App Store app to download the latest version.
If you still have trouble using Face ID to unlock 1Password after updating then please let us know by creating a new thread so that we can investigate further.
Thank you for everyone's patience and to everyone who sent in a diagnostics report to help our developers track down and resolve the issue. I'm sorry for the frustration that the issue caused and for the delay in getting a fix out to everyone. This is our biggest iOS update ever and includes not only bug fixes but new features like reordering fields and sections in items, the ability to set a default vault for saved items, and improved search. Read about these and more upcoming features on our blog! 😊
-Dave
