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Forum Discussion
Family accounts not working
I paid for a Family account, sent invites to users, then clicked on the emails and then created accounts for each user, and each of them are now "Family Organizers" on a trial account... I've walked ...
1P_Tommy
Moderator
ModeratorHave you confirmed the family members? I do not have access to account details here in the community. If that's not the trouble please email us and one of my colleagues can assist you further by looking into your setup. Please email us using support+forum@1password.com. Be sure to use the email address tied to the account in question.
