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Forum Discussion
family vault icon changed without me doing anything
has anyone experienced this? this is the MacOS app. in iOS it matches my family icon (hidden for privacy). this icon is not even one of the defaults from the app it seems. what the heck is going on? ...
1P_Dave
Moderator
ModeratorHello liquiddeath! 👋
I'm sorry that you're seeing different icons in different places. The icon that you're seeing in the 1Password for Mac app is the default family portrait that appears if you don't have any other icon selected. If you have set a different icon, and it sounds like you have, then you shouldn't be seeing the default icon.
I'd like to ask you to create a diagnostics report from your Mac:
Sending Diagnostics Reports (Mac)
Attach the diagnostics to an email message addressed to support@1password.com
With your email please include:
- A link to this thread: https://www.1password.community/discussions/1password/family-vault-icon-changed-without-me-doing-anything/151721
- Your forum username: Liquiddeath
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!
-Dave
