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ChartFreak's avatar
ChartFreak
New Contributor
3 years ago

Favorites on iPhone and Apple Watch are not the same

I have an iPhone 12 Pro Max and Apple Watch 5th generation. In 1Password 8 on the phone I have 8 favorites. In 1Password on the Apple Watch I have only 7. 3 are missing on the watch and 2 ar...
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1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
3 years ago

Hello ChartFreak! 👋

I'm sorry that you're seeing an incorrect number of favourites on your Apple Watch. Is it possible that you still have 1Password 7 installed on your iPhone and that you might be using the Apple Watch from the older app? Please open the Watch app on your iPhone and check to see whether 1Password 8 or 1Password 7 is enabled for the Apple Watch.

If that isn't the case then please try the following:

  1. Fully close 1Password on iOS.
  2. Open the Watch app on your iPhone.
  3. Scroll down and tap on 1Password.
  4. Turn off "Show App on Apple Watch".
  5. Turn on "Show App on Apple Watch".
  6. Open and unlock the 1Password app on your iPhone.
  7. Open the 1Password app on your Apple Watch.

Do you now see the correct favourites? I look forward to hearing from you. 🙂

-Dave