Forum Discussion

Occasional Contributor

3 years ago

FF upgrade broke 1pass

Running FF 101.0.1 (64-bit) on mac - and now 1pass says that it can't run b/c its not in my applications folder (which it is) I've tried removing the browser ext and reinstalling it but when I attempt to open it it just says on Loading....

1Password 7
Version 7.9.5 (70905003)

and 1passX 2.3.5

1Password Version: Not Provided
Extension Version: 2.3.5
OS Version: mac 12.4

browser extension

1 Reply

Jack_P_1P
1Password Team
3 years ago
Hi tb582:

That definitely doesn't sound like the experience we want you to have with 1Password. If you're still running into trouble with 1Password 7, I'd like to ask you to create a 1Password 7 diagnostics report from your Mac:

Sending Diagnostics Reports (Mac)

Attach the diagnostics to an email message addressed to support+forum@1password.com.

With your email please include:

A link to this thread: https://1password.community/discussion/130924/ff-upgrade-broke-1pass#latest

Your forum username: tb582

You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!

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\n\n

1Password 7
\nVersion 7.9.5 (70905003)

\n\n

and 1passX 2.3.5

\n\n

1Password Version: Not Provided
\nExtension Version: 2.3.5
\nOS Version: mac 12.4

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\n\n

1Password 7
\nVersion 7.9.5 (70905003)

\n\n

and 1passX 2.3.5

\n\n

1Password Version: Not Provided
\nExtension Version: 2.3.5
\nOS Version: mac 12.4

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FF upgrade broke 1pass","moderationData":{"__ref":"ModerationData:moderation_data:38737"},"body":"

Hi tb582:

\n\n

That definitely doesn't sound like the experience we want you to have with 1Password. If you're still running into trouble with 1Password 7, I'd like to ask you to create a 1Password 7 diagnostics report from your Mac:

\n\n

Sending Diagnostics Reports (Mac)

\n\n

Attach the diagnostics to an email message addressed to support+forum@1password.com.

\n\n

With your email please include:

\n\n

A link to this thread: https://1password.community/discussion/130924/ff-upgrade-broke-1pass#latest
Your forum username: tb582

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You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!

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Forum Discussion

FF upgrade broke 1pass

Sending Diagnostics Reports (Mac)

Safari extension performance

1password extension for Opera

Hesitant to Purchase 1P

Selecting a vault from the Vaults list doesn't actually open the vault, opens "All Vaults"

1password.eu browser session loged out after 10 minutes

Sending Diagnostics Reports (Mac)