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Forum Discussion
Fingerprint Unlock in Chrome doesn't work anymore
Hey,
I'm using a company license and the official 1password extension on a MacBook together with Brave as Browser (basically Chrome). I noticed the following issues recently (since about a week):...
Hi @kenzo and rvosatka! Sorry about the continued issues with Touch ID. If the steps above did not help, I'd like you both to send over the following so we can take a closer look at what may be going on:
- The extension console log: https://support.1password.com/cs/extension-console-log/
- A diagnostics report: https://support.1password.com/diagnostics/
Attach the logs and diagnostics to an email message addressed to support+forum@1password.com.
With your email please include:
* A link to this thread: https://1password.community/discussion/128098/fingerprint-unlock-in-chrome-doesnt-work-anymore#latest
* Your forum username: kenzo or rvosatka
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks!
