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Forum Discussion
Fingerprint Unlock in Chrome doesn't work anymore
Hey,
I'm using a company license and the official 1password extension on a MacBook together with Brave as Browser (basically Chrome). I noticed the following issues recently (since about a week):...
Hey @oleberlin, sorry to hear that the issue came back. Could you try following the steps that I shared previously?
If the issues continue, then I'd like you to send over the following so we can investigate things further:
The extension console log: https://support.1password.com/cs/extension-console-log/
A diagnostics report: https://support.1password.com/diagnostics/
Attach the logs and diagnostics to an email message addressed to support+forum@1password.com. With your email please include:
A link to this thread: https://1password.community/discussion/128098/fingerprint-unlock-in-chrome-doesnt-work-anymore#latest
Your forum username: oleberlin
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks!
