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Forum Discussion

Former Member's avatar
Former Member
2 years ago

Firefox browser add-on and desktop client need seperate log-in's on MacBook, but sync on iMac

I use the 1Password desktop client for macOS as well as the Firefox browser add-on. On my iMac, if I log-in on either one of them, the other recognizes the log-in too and syncs it, so both clients ar...
macos
1P_Tommy's avatar
1P_Tommy
Icon for Moderator rankModerator
2 years ago

@0001110100100111

Try the following. It may help. If not, I'd like you over to my colleagues in email support. Please email us using support+forum@1password.com. Be sure to use the email address tied to the account in question.

  1. Turn off - 1Password > Preferences (Settings) > Browser: Connect with 1Password in the browser
  2. Right-click on the browser toolbar icon, selecting Settings (General Tab) and then disable Integrate with 1Password app.
  3. Quit the browser completely! A full quit, not a close or minimize to the dock.
  4. Quit 1Password. While looking at the main window (locked or unlocked)
    • Press Command and Q 1Password should lock and close.
  5. Wait a few seconds and then open 1Password from the Dock or the Applications folder and unlock.
  6. Turn On - 1Password > Preferences (Settings) > Browser: Connect with 1Password in the browser
  7. Open your browser.
  8. Right-click on the browser toolbar icon, selecting Settings (General Tab) and then enable Integrate with 1Password app.