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Forum Discussion
Help! Upgraded to V8, Can't Unlock Vault
I upgraded from V7.9 to V8, and my password no longer works. I can't access my vault, and I can't log on to the website. I wrote to support, sent in the diagnostic report, got one reply, and then cr...
1P_Tommy
Moderator
Moderator@CopaCetic
Have you replied to the email? If not please do so as you have a direct line of communication open. It looks as if we are awaiting a reply from you. My colleague Nate replied earlier. Please let me know if you're unable to find his message.
ref: IMR-39517-969
