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WendyAppleseed's avatar
WendyAppleseed
Occasional Contributor
5 months ago
Solved

How can I use Windows Hello with two Chrome profiles?

We have two Google Chrome profiles. One is for me and the other for my wife. Windows Hello works fine for me with 1Password but for my wife, Windows Hello doesn't work at all. We share one PC.
  • 1P_Blake's avatar
    1P_Blake
    5 months ago

    Thank you for clarifying! Windows Hello unlock for 1Password depends on the desktop app and it's only possible to add one family member at a time to the desktop app in a Windows user account.

    The best path forward would be to setup a second Windows user account so that you and your wife have your own. Then you can each add your own 1Password account to the desktop app in your own account. 

    You can find Microsoft's guide on creating a new user account here: Manage user accounts in Windows - Microsoft Support