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Forum Discussion
How Do I Fix The “Press The 1Password Icon In Your Browser’s Toolbar To Unlock”?
It happened recently, so currently I must manually go to the 1Password extension in the Safari browser to get it to unlock, such as to fill a login with the extension. The problem is that it keeps sa...
1P_Dave
Moderator
ModeratorThank you for the reports. Please reproduce the issue one more time using version 8.10.9-12 from Testflight and then, so that we can investigate further, I'd like to ask you to create a diagnostics report from your iOS device:
Sending Diagnostics Reports (iOS)
Attach the diagnostics to an email message addressed to support+forum@1password.com.
With your email please include:
- A link to this thread: https://1password.community/discussion/140909/how-do-i-fix-the-press-the-1password-icon-in-your-browser-s-toolbar-to-unlock
- Your forum username:
username - Please do not post your diagnostic report to the forum. This is for your privacy and security.
Please send the entire file.
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!
-Dave
